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Shah Alam | PJ | KL

FAQ

Frequently Asked Questions

If You’ve Got Questions. We’ve Got Answers!

HVAC is short for Heating, Ventilation and Air Conditioning. HVAC is most oftenused to depictthe whole heating and cooling system consisting of the duct work, air filters, humidification controls, and registers.

The most important part of air conditioner maintenance aspect is maintaining unrestricted air flows. Dust, dirt, and debris are an air conditioner system’s worst enemies. Whether it’s an indoor or outdoor unit, you must keep all filters clean and heat exchangers and coils free of restrictions.

Regular servicing improves the efficiency of your air conditioner. In fact, experts say that for every year of operation in which you do not service your aircon, it loses 5% of its efficiency. That means that if you go 3 years without servicing, the efficiency of your air conditioner will have decreased by 15%. This obviously affects its performance and lifespan.

Regular aircon servicing will also find and fix small problems that could grow into much bigger problems that are more expensive to repair if not attended to.

Research also says that regular aircon servicing will give it 95% of its original efficiency. An air conditioner that is properly serviced also dehumidifies your home, so you don’t feel sticky.

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Thermostats should be set between 25–27°C. Every 1°C lower can increase running costs by up to 15% or cost you for repairs because they do like a break every so often.

If there is a hot day forecast, then pre-cool your house the night before. This is especially effective if your house has a high thermal mass such as solid brick. This will allow your air conditioner to work at its optimum during the cool evening, saving power and wear and tear on the unit. It also allows the unit to keep on top of the heat load as it begins to warm up during the heat of the day.

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Regular filter replacement helps your heating and cooling system operate at peak levels and improves indoor air quality. It is important to change filters regularly to ensure proper air flow and to keep your home free from dust, allergens and germs. Depending on the type of filter you have, you may require weekly or monthly filter replacements. Your AirPro Experts service or installation technician will recommend the ideal filters and replacement schedules for your unit(s).

Yes. Loud heating and cooling equipment contribute to sound pollution. Although no financial savings are tied to lower sound levels, the sound rating of a cooling system can have a considerable effect on comfort and enjoyment of your home. The sound level of an air conditioner or heat pump depends on a variety of factors, such as the age and make of the unit, and whether the compressor is insulated or not can contribute to the amount of noise it makes.

Is it making strange noises? Is it cooling or heating all areas of your home sufficiently? Has it been taking longer to cool down or heat up? Have your utility bills been rising for no apparent reason? Any of these are signs that you may have a problem that needs service. In most cases, the longer you delay, the worse any underlying problems will get. So be sure to contact Horizon Services to check out your system whenever you notice anything out of the ordinary.

Bigger isn’t always better; its performance and efficiency that count. Before purchasing a replacement system you should always make sure your system is sized properly to match your needs and budget. Your AirPro Expert will thoroughly assess your home and comfort requirements to determine the proper size and make the appropriate recommendation.

A few quick tips:

  • Clean and replace your filters frequently.
  • Your system will heat and cool more evenly when the blower is in the “on” position. The blower provides constant air movement throughout the home, and allows for better filtration.
  • Install shades, drapes, shutters, or screens on windows that are exposed to extreme sunlight to keep room temperatures at moderate levels.

You may have tried to cover up indoor odors by spraying air fresheners or lighting candles. Unfortunately, these tactics only mask the odors, they don’t get rid of them. These remedies may in fact negatively affect indoor air quality from chemicals that cause allergic reactions or eye irritation for homeowners.

Bacteria, dust mites, animal dander, cat saliva and mold may also be roots of your home’s odor problem. One method to purify the air is integrating germicidal (UV) lights in your home, which helps kill odors and inhibit the growth of biological contaminants, sterilizing surfaces in the Air Conditioner system. They also purify the air, preventing the growth of contaminants. The UV lights are installed to work with your home comfort system.

Sometimes poor ventilation contributes to unpleasant odors. Moisture condensation on walls windows and stagnate air are signs of poor ventilation. A qualified Service Experts technician can inspect your home comfort system to determine if this is an issue that should be addressed. The technician can also inform you how to solve the ventilation system’s ability to correctly circulate and ventilate indoor air.

How fast it takes your aircon to cool your room to a certain temperature is very important in indicating any problem. A proper working aircon will normally take shorter time to cool a room than a faulty aircon. By comparing your aircon performance right now and when it was new, you will be able to notice if the performance is still the same or it has quite deteriorated. If you notice that the aircon is under performing,you should call in an aircon servicing company to check it out. Longer running time of the aircon is also an indication that its cooling performance has reduced..

For a house that is empty during the day, it is fine to splurge a little bit by investing on an AC unit with bigger horsepower (HP). It is because a 2HP AC would need lesser time to cool a room as compared to a 1.5HP Air conditioner would for a room of the same size. So with just a very short time, you would spend at home on weekdays, it’ll be great to have the room in a comfortable temperature as soon as possible. To get a diagnosis or inspection of your air conditioner , call our experts at +6017 690 8808.

Temperature settings depend on the time of year and your personal preferences. In the summer, the average temperature setting is 75°-80°. In the winter 68°-72° is the norm. Remember, when leaving your house; try to avoid drastic temperature changes. Do not set your temperature back more than 5°; this will cause your unit to work harder to achieve the desired temperature setting.